SJ
Samantha J

1 reviews | Active since Jul 2018

02 Jul 2018, 12:10

Poor Service / no responses or feedback

my account was paid up but they are still debiting for some reason and i am still waiting for a paid up letter.

i am so sick of calling for the same thing and no one gets back to be about it at all

0
Replies (2)
RCS
RCS's reply23 Jul 2018, 13:46
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply23 Jul 2018, 13:47
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS