POOR SERVICE INDEED

I have tried contacting RCS but after holding on endlessly and finally going through to yet another call centre I am told they are experiencing high call volumes. So I opted for a call back only to be called back and then put on hold again endlessly. I also tried logging into the self help service but keep getting an error message to contact the call centre. It's a nightmare to get through to RCS. Come on now, we pay our accounts religiously every month the least you can do is offer proper customer service! I am waiting to hear from you.