LG
Lizette G
1 reviews | Active since Dec 2021
14 Aug 2024, 11:24
POOR SERVICE GETTING PAID UP LETTER
I was under debt review. I have paid up my Edgars account in 2017 but since then I have been struggeling to get my paid up letter. Emails just come back undelivered or refferred but nothing thereafter.
Helpful (0)
Replies (5)0
Replies (5)
RCS's replyOfficial
14 Aug 2024, 14:05Good day Lizette Groenewald,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply14 Aug 2024, 14:05
Official
Good day Lizette Groenewald,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
LG
Lizette G's updateReviewer Update
14 Aug 2024, 14:07Thank you for your reply. I really hope I will get this paid up letter soonest.
LG
Lizette G's update14 Aug 2024, 14:07
Reviewer Update
Thank you for your reply. I really hope I will get this paid up letter soonest.
RCS's replyOfficial
14 Aug 2024, 15:26 Good day Lizette Groenewald, I have attempted to contact you and due to no avail, I have sent you an email with feedback on your enquiry.
RCS's reply14 Aug 2024, 15:26
Official
Good day Lizette Groenewald, I have attempted to contact you and due to no avail, I have sent you an email with feedback on your enquiry.
LG
Lizette G's updateReviewer Update
14 Aug 2024, 15:37Was in Teams meeting you can call now. Or email : ***
Thanks
Thanks
LG
Lizette G's update14 Aug 2024, 15:37
Reviewer Update
Was in Teams meeting you can call now. Or email : ***
Thanks
Thanks
RCS's replyOfficial
14 Aug 2024, 15:55Good day Lizette Groenewald, I have tried calling again and your number rings once to an engaged tone. Please note that an email has been sent to the provided email address with feedback.
RCS's reply14 Aug 2024, 15:55
Official
Good day Lizette Groenewald, I have tried calling again and your number rings once to an engaged tone. Please note that an email has been sent to the provided email address with feedback.