Poor service from the RCS recoveries team

Extremely disappointed with RCS service and wouldn't recommend them to anyone. Zandile, Daniella, Nabila (Team Leader) and Welmond (Manager).

I had an account with them and at some point I couldn't pay because I was unemployed. As soon as I started working I deposited a lamb sum of money and after I was told my account was already handed over to MBD which I understood. I then made arrangements with MBD and I never missed any payment. I've been contacting RCS to update my credit bureau and they said it will only be updated once I've paid up the account. I contacted MBD to pay up the account and all of a sudden I was told the account was now sold to Nimble. I settled the account with Nimble and I they told me that RCS will have to update the credit bureau As per both Transunion and Experian, the account is under RCS so it makes sense for RCS to update my profile. I've been making calls and no one wants to help. From Daniella to Nabila (Team Leader) even Welmond (Manager). Zandile put me on hold for more than 30min until she dropped the line. I don't understand how Nabila is a Team Manager if she cant handle this. I