Poor Service delivering

To whom it may concern.

Game (Rcs) was very fast in responding to me that i did pay my game account short bu R280.00. I have never miss a payment ever up until now, and still have not missed it, just did not pay the full amount.

I was so upset by the phonecall from collection that i decided to end my relationship with this company with immediate effect. I have a game account and a edgars account. I was at the store on wednesday paying both my accounts in full and was on the phone asking to close my account. I was told that it would be closed within 24 hours and that someone would phone me back.

Now that i did pay and everything is fine and you have the money, now suddenly no one can assist me, but when it was in arrears i got phone calls everyday?

Is this the way to treat customers?

Please close my account as everything has been paid in full.

Thank you Pieter JAcobus Barnard *** ***