AM
Angel M

1 reviews | Active since Dec 2019

02 Dec 2019, 12:38

Poor service

I am so disappointed with this company I paid up my credit 3months back but till today they haven't removed my name on ITC. They gave me a paid up latter after 3weeks and they told me to call ITC to clear my name &ITC will not update my profile unless they communicate with them.I have been making numerous of calls within ITC &them till today my issue is not resolved. It seems like soon as they received the payment they don't care about the rest. Everyday I have been told different story. I am sick and tired of this poor services.

0
Replies (2)
RCS
RCS's reply02 Dec 2019, 13:04
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group


AM
Angel M's update02 Dec 2019, 13:24
Reviewer Update
I want my profile to be updated before the end of this week with immediate effect, I also have life & things to do.