GT
Gareth T

1 reviews | Active since Nov 2011

23 Dec 2022, 08:25

**** POOR SERVICE

utterly useless, very quick to take money but when you are owed money and trying to cancel a service they suddenly can not respond to anything and give you the bull**** oh mail here for details blah blah blah. I have been trying for a week to close my edgars account and because they owe me money only RCS can close the account and no matter where I mail or call they suddenly not avaliable. WORST service I have ever encountered and if I get charged again on a account im closing because they dont want to respond I will be taking legal action.

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Replies (2)
RCS
RCS's reply29 Dec 2022, 10:14
Official
Good day, We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** Kind Regards,
 
 RCS Group
RCS
RCS's reply13 Jan 2023, 09:01
Official
Good day,

We are pleased to inform that your complaint has been resolved.

Please accept our apologies for any inconvenience this matter may have caused.

We trust you find the above in order.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

 

Kind regards,RCS Cards