Poor service

This company phones and start asking you for personal details. When you refuse to give info like, DOB, phone number etc., they tell you there is communication and they are not able to communicate with you. What a load of nonsense. I want a settlement letter, but is too much to ask. They phoned me and tells me it cannot be done because i don't want to verify myself. THEY PHONED ME. They know who I am. I am so sick of the this company and their useless employees with no business etiquette. To the few that are good, my hats off to you, I have only spoken to one before, unfortunately I cannot remember her name, I do know she was not in sales or finances.

Thank the dear Lord, this account will we be paid in 2 months!