pN
phophi N

1 reviews | Active since Jul 2023

07 Nov 2023, 17:30

Poor service

Poor service I have been calling Rcs and edgars requesting them to close my account but still everyday I receive new story and they are call center agent are very rude instead of them assisting you what they do is to laugh at you..... Yoh I wouldn't advise anyone to open this account 🚮🚮 worse part when you pay it does not go down... I talk to Rebecca and she made it clear that there is nothing she can do......

0
Replies (3)
RCS
RCS's reply07 Nov 2023, 17:36
Official
Good day,

We acknowledge receipt of the complaint.

We will provide you with feedback as soon as we have completed our investigation. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards RCS Group 
pN
phophi N's update14 Nov 2023, 15:47
Reviewer Update
I am still waiting for your feedback but I haven't receive any update from you guys , I got a statement for this month which shows that my account is still active
RCS
RCS's reply10 Apr 2025, 11:23
Official
Good day Phophi 
We can confirm that your case has been resolved. 

Regards
RCS Cards