KM
Karabo M

1 reviews | Active since Nov 2022

04 Apr 2023, 18:45

POOR SERVICE

I am not happy with the service I am getting from the head office regarding the payment I made in February yet they cant find it, I sent proof of payment but they haven't rep**** back to me and it has passed 24 - 48 hours and they also deducted money from my account on the 27th but when I went to store on the 30th the money I paid hasn't reflected. I spoke to Nomcebo from head office she was of no help. Poor service from a store i thought it was best. Very disappointed

0
Replies (1)
RCS
RCS's reply05 Apr 2023, 10:10
Official
Good day 
   
   We herewith acknowledge receipt of your complaint. 
   
   We have escalated your complaint to the relevant department for further assistance.  Kind Regards 
   
   RCS Group