1 reviews | Active since May 2016

06 Apr 2021, 08:41

Poor service

I am realy dissapointed with the service i'm getting from RCS.. I have been struggling to close my edgars account since the 10th of february. I dont know how many times i phoned them. They **** to me and said my account has been closed but when i go to the store my account is still active and i asked them to remove all the credit i have on my account.because personally i will never have an account that has to do with RCS in future. I hate their service. I want all the credit i have to be removed from my card and permanently close my card

0
Replies (1)
RCS
RCS's reply06 Apr 2021, 08:48
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group