NR
Nigel R
1 reviews | Active since Jun 2011
31 Mar 2015, 17:02
Poor service
I Nigel Roets ID *** called the rcs cards group financial services 27-03-2015 to find out if i have any insurance or if i am covered in the event for example retrenchment,unemployment,death,etc on my account. I was holding on for a long time and did not get anywhere..can someone please call me on *** to advise because I have been a customer for years and always kept my account up to date and will not accept this poor service..
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RCS's replyOfficial
01 Apr 2015, 10:19Hello nigelroets,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply01 Apr 2015, 10:19
Official
Hello nigelroets,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,