PT
Priya T
1 reviews | Active since May 2012
24 Apr 2018, 09:34
POOR SERVICE!!!
from the 22/03/2018 todate RCS could not provide any feedback regarding my account that has been closed with them since October 2017. I have requested RCS to update my details with Transunion, Experian and Compuscan to advise that I owe NOTHING on this account and still no feedback. I called the call centre almost every second day for a follow and I keep getting told that a consultant will call me back and NEVER DOES!!
RCS is by far the WORST, IRRESPONSIBLE company to deal with !!!!!!
Helpful (0)
Replies (4)0
Replies (4)
RCS's replyOfficial
24 Apr 2018, 16:03Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply24 Apr 2018, 16:03
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
25 Apr 2018, 13:55Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply25 Apr 2018, 13:55
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
PT
Priya T's updateReviewer Update
08 Jul 2019, 12:07STILL NOT RESOLVED!!!!!
PT
Priya T's update08 Jul 2019, 12:07
Reviewer Update
STILL NOT RESOLVED!!!!!
RCS's replyOfficial
08 Jul 2019, 14:44Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply08 Jul 2019, 14:44
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,