hS
hendrik S

1 reviews | Active since Dec 2016

29 Jan 2021, 13:59

poor service

well done rcs your people are useless my wife card is been block, we phone and sent emails and change phone number but still the card is block, the service is so poor there is no words for it

0
Replies (3)
RCS
RCS's reply29 Jan 2021, 14:09
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply31 Mar 2021, 14:52
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS


hS
hendrik S's update23 Apr 2021, 23:13
Reviewer Update
well done nothing is been resolved, when my wife use her card it say decline. we will stop paying this account until it is been fix