Poor response RCS
I did a credit limit increase on my Game account on Monday. I was provisionally approved on R25,000. And I still haven’t Heard anything yet. I did email my three months payslips and copy of ID through **********
I was told on RCS Facebook Group Someone will get in contact with me before the end of the day. It’s the next day already and still haven’t got any feedback . Please can someone assist me on that??? ASAP!!
ID: ********** 036086 Tel: ********** 535
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Replies (2)
RCS's replyOfficial
02 Nov 2018, 15:16Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply02 Nov 2018, 15:16
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
02 Nov 2018, 15:31Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply02 Nov 2018, 15:31
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,