VG
Victoria G
1 reviews | Active since Mar 2015
20 Mar 2015, 16:26
Poor Feedback w.r.t mails
a Payment was made towards my partners account for January and Feb this year. RCS has been calling non stop requiring payment. I have phoned and mailed numerous times with proof of payments and we followed ALL request from them and have received no response. They have been 'allocating' our payment for 3 weeks and we are still receiving phone calls.<br> <br> Can someone please sort this matter out.
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RCS's replyOfficial
24 Mar 2015, 08:32Hello Victoriagerber,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply24 Mar 2015, 08:32
Official
Hello Victoriagerber,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,