Poor customer support

I want to cancel my RCS credit option on my Pick 'n Pay store card.

I have called multiple times and all your consultants do is transfer you to the next person so that you can explain what you want to do and then guess what, you get transferred to the next person just to do it all over again.

Your customer support is NON EXISTENT!

Urgently assist as I have been struggling for more than 5 business days to do something so easy!!!!!