NJ
Nomonde J
1 reviews | Active since Jul 2019
03 Jul 2019, 14:50
Poor Customer service on their accounts department RCS
I've been asking for a limit decrease for over 2weeks and sent email three times and nothing is happening. No feedback at all
Helpful (0)
Replies (4)0
Replies (4)
RCS's replyOfficial
03 Jul 2019, 16:31Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply03 Jul 2019, 16:31
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
03 Jul 2019, 16:52Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply03 Jul 2019, 16:52
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
NJ
Nomonde J's updateReviewer Update
19 Jul 2019, 09:25Thank you....
NJ
Nomonde J's update19 Jul 2019, 09:25
Reviewer Update
Thank you....
RCS's replyOfficial
20 Jul 2019, 10:45Thank you for the positive feedback, much appreciated.
RCS's reply20 Jul 2019, 10:45
Official
Thank you for the positive feedback, much appreciated.