TC
Taurean C

1 reviews | Active since Dec 2014

09 Jan 2025, 15:11

Poor Customer Service

Took out a loan with them in November never opted to pay the initiation fees upfront, however when it came to my Debit Order they charged me for initiation fees.

They claim they're calls are recorded but to date I have not yet received any feedback from them as to how they will rectify this.

Worst mistake ever.

0
Replies (1)
RCS
RCS's reply09 Jan 2025, 15:51
Official
 Good day, 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Kind Regards RCS Group