kR
khensani R

1 reviews | Active since Dec 2018

06 Dec 2024, 08:25

Poor customer service

I purchased prepaid electricity on the 1st of Dec using my game card however i never received my prepaid token . Ref no Gn***2#87165 logged on monday . Everyday when i call im told the matter has been escalated . Game is passing the buck to Rcs and blue label connect , actually they not interested in resolving the issue . What could be so difficult really.

0
Replies (1)
RCS
RCS's reply06 Dec 2024, 08:41
Official
 Good day, 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Kind Regards RCS Group