1 reviews | Active since Jun 2018
Poor customer service
Unable to purchase a plane ticket online, yet there is enough credit to do so. Phoned RCS customer service with no one able to provide an answer as to why it is declining or to provide assistance in order to purchase a plane ticket effeciently.
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
Good day,
We have responded to your email *** on the 15 June 2018, but never received any feedback.
Kindly provide us with the screenshot for the error message you get when the card declines, Also please advise on the name of the flight you were booking.
Regards
RCSGROUP
Best regards,
Good day,
We have responded to your email *** on the 15 June 2018, but never received any feedback.
Kindly provide us with the screenshot for the error message you get when the card declines, Also please advise on the name of the flight you were booking.
Regards
RCSGROUP
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,