fJ
frans J

1 reviews | Active since Apr 2018

16 Apr 2018, 15:45

Poor customer service 01

We send a disability claim to RCS for Game and Makro in January. To date we have not receive any response and we made many calls to them still nothing receive anything. The tellesales people call and they so rude and don't give a chance to explain. The complain is Nirvana Naidoo. Id. ********** 184084

0
Replies (2)
RCS
RCS's reply16 Apr 2018, 17:00
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply18 Apr 2018, 10:03
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS