NS
Neil S
1 reviews | Active since Jul 2015
14 Jul 2015, 17:16
POOR ACCOUNTS AND SERVICE
I purchased Sunglasses from Sunglass Hut in Feb 2015, And since then it has been the worst experience of my life. Up till now i thought that it was Sunglass Hut that was at fault but in fact it was RCS that is responsible for the monthly statements. And the monthly statements are the worst and most confusing ever... Their account system is setup to make the customer default on their 6 months interest free purchase. I would strongly recommend NOT TO DO BUSINESS RCS EVER... Oh and they dont do refunds only credit.
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Replies (1)RCS's replyOfficial
21 Jul 2015, 08:43Hello TheShadow,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply21 Jul 2015, 08:43
Official
Hello TheShadow,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
