DM
Daniel M
1 reviews | Active since Nov 2023
21 Apr 2025, 17:10
Please refund my money
I tried making an order usibg a wi code then money went out of my account before I could even process the order. Can you please reverse the money back because the order did not go through
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RCS's replyOfficial
22 Apr 2025, 15:28Good day
We herewith acknowledge receipt of your complaint.
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group
RCS's reply22 Apr 2025, 15:28
Official
Good day
We herewith acknowledge receipt of your complaint.
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
We acknowledge receipt of the complaint and will provide you with feedback as soon as we have completed our investigation.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards,
RCS Group