KB
Khodani B
1 reviews | Active since Nov 2012
12 Feb 2015, 14:37
Please Provide Update
Good day,<br> <br> My account was handed to Easton Berry.<br> I made a payment of R756.00 which I believe settles the account directly to the preloaded RCS account on the Capitec list. I have sent proof to Easton Berry and to RCS directly and asked for a paid-up letter. I haven't received any feedback if this settles the account.<br> <br> Now I am left hanging and I cant get clearance.<br> <br> Please assist how this can be resolved.
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RCS's replyOfficial
13 Feb 2015, 09:09Hello KhodaniBubuluma,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply13 Feb 2015, 09:09
Official
Hello KhodaniBubuluma,
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,