GB
Gustav B
1 reviews | Active since Jul 2011
05 Nov 2018, 14:27
Please let one capable person contact me...just one if there is one
Have you ever had customers begging to pay you??? I've been paying you for 3 months now and my last payment is due today. I've sent through proof of payment, phone your useless help line, sent email to complaint department. Nothing...you do absolutely nothing to update my account. It's just missed calls after missed calls every day. You can never phone back and ask who was looking for you...since you don't leave messages. Is there any capable person in this company that can phone me or at least supply me with an email so that I can send you my proof of payments as I must now close my accounts with this useless company ********** 835
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Replies (2)
RCS's replyOfficial
05 Nov 2018, 18:10Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply05 Nov 2018, 18:10
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
GB
Gustav B's updateReviewer Update
05 Nov 2018, 21:53To who. Give give me the person contact details so we can settle this!!! I've seen this message before and nothing happens except the childish missed calls!!!!
GB
Gustav B's update05 Nov 2018, 21:53
Reviewer Update
To who. Give give me the person contact details so we can settle this!!! I've seen this message before and nothing happens except the childish missed calls!!!!