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chantel C
1 reviews | Active since Feb 2023
28 Apr 2026, 10:28
Please do not take out any account or credit from RCS , you are just a number
Rcs does not care about their clients, their clients are just a number in their face, we tried to phone for a settlement amount for a pensioner and they did not take that inconsideration, they are letting the pensioner pay the whole amount that is outstanding. There is no leniency or possibilities to help the pensioner. Please refer from taking out any account or credit with RCS
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RCS's replyOfficial
28 Apr 2026, 14:08Good day Chantel Cooke,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and will provide you with an update on Tuesday, 28th of April 2026.
Should you have any additional enquiries, please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards
RCS Group
RCS's reply28 Apr 2026, 14:08
Official
Good day Chantel Cooke,
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance and will provide you with an update on Tuesday, 28th of April 2026.
Should you have any additional enquiries, please do not hesitate to contact our Customer Service Department telephonically on ***or email ***
Kind Regards
RCS Group