Please communicate RCS!

Item: RCS
Rating: 1
Author: Joane G

Please can someone at RCS just give me an update or a reference number for my ***** dispute that I made.

********** purchases was made on my account and the perpetrators maxed out my account! My account was up to date, I actually had about R60 odd rand in that account.

Can I just receive some communication on this matter????

It feels like I am sitting in the dark and I am stressed out. Please just send me an email with my case number just so that I know you are doing something about this matter.

Helpful (0)

Replies (3)

RCS's replyOfficial

04 Apr 2022, 12:45

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

Best regards,

RCS's reply04 Apr 2022, 12:45

Official

Best regards,

RCS's replyOfficial

18 Apr 2022, 15:36

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS

Best regards,

RCS's reply18 Apr 2022, 15:36

Official

Best regards,

Joane G's updateReviewer Update

19 Apr 2022, 12:15

FALSE, My dispute with RCS has not been closed. It is still ongoing.

My complaint has not been resolved.

Joane G's update19 Apr 2022, 12:15

Reviewer Update

FALSE, My dispute with RCS has not been closed. It is still ongoing.

My complaint has not been resolved.

Please communicate RCS!

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