bM
brian M
1 reviews | Active since Apr 2024
07 Jan 2025, 09:23
Please close my account.
Can I please get my account closed. I am tired of your he said she said nonsense. I have now called a few times too get my account closed, After paying my settlement amount, now apparently I have something with BLue dot connect which is a subsidary of yours, but you cannot close, Nor can BLue dot because it is your product. smelling here of theft.
Helpful (0)
Replies (8)0
Replies (8)
RCS's replyOfficial
08 Jan 2025, 09:58Good day Brian Macintosh
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply08 Jan 2025, 09:58
Official
Good day Brian Macintosh
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
08 Jan 2025, 16:51Good day Brian Macintosh
Kindly be advised we have escalated this matter to Bluelable Connect for resolution feedback will be provided soonest.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Kindly be advised we have escalated this matter to Bluelable Connect for resolution feedback will be provided soonest.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply08 Jan 2025, 16:51
Official
Good day Brian Macintosh
Kindly be advised we have escalated this matter to Bluelable Connect for resolution feedback will be provided soonest.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Kindly be advised we have escalated this matter to Bluelable Connect for resolution feedback will be provided soonest.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
bM
brian M's updateReviewer Update
14 Jan 2025, 12:29Hello RCS, I would like it your CEO can call me to explain why you cannot comeback tome with an answer. or get the account closed. As stated earlier, I will reject all deductions made by RCE until my account is closed. Account was settled in december 2024 already. You have my number. and my email address. but a phone call would be so much better.your message contact our Customer Service Department telephonically on **********or via e-mail: ***********
bM
brian M's update14 Jan 2025, 12:29
Reviewer Update
Hello RCS, I would like it your CEO can call me to explain why you cannot comeback tome with an answer. or get the account closed. As stated earlier, I will reject all deductions made by RCE until my account is closed. Account was settled in december 2024 already. You have my number. and my email address. but a phone call would be so much better.your message contact our Customer Service Department telephonically on **********or via e-mail: ***********
bM
brian M's updateReviewer Update
15 Jan 2025, 13:42From the 8th of January until now no answer , well I will still be returning your deductions if any money is taken. Please prove to me where I owe you money after paying the settlement amount. You are a bunch of sharks. Either close it or contact me. Your choice. but not a call center egghead, but a senior manager or CEO -
MR. Regan Adams or
MRS. Mariné Van Brakel
MR. Regan Adams or
MRS. Mariné Van Brakel
bM
brian M's update15 Jan 2025, 13:42
Reviewer Update
From the 8th of January until now no answer , well I will still be returning your deductions if any money is taken. Please prove to me where I owe you money after paying the settlement amount. You are a bunch of sharks. Either close it or contact me. Your choice. but not a call center egghead, but a senior manager or CEO -
MR. Regan Adams or
MRS. Mariné Van Brakel
MR. Regan Adams or
MRS. Mariné Van Brakel
bM
brian M's updateReviewer Update
24 Jan 2025, 10:50Go figure, still no reply from either RCS or Blue Lable, No phone call or email. Remember I will be reversing any charges you make to my account. you have not closed my account as requested.
bM
brian M's update24 Jan 2025, 10:50
Reviewer Update
Go figure, still no reply from either RCS or Blue Lable, No phone call or email. Remember I will be reversing any charges you make to my account. you have not closed my account as requested.
RCS's replyOfficial
24 Jan 2025, 11:17Good day Brian Macintosh,
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
RCS's reply24 Jan 2025, 11:17
Official
Good day Brian Macintosh,
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
We are pleased to inform that your complaint has been resolved.
We trust you find the above in order.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
bM
brian M's updateReviewer Update
24 Jan 2025, 11:27Well done Zaida of RCS, you have managed what none other at RCS Could manage. I appreciate your effort.
bM
brian M's update24 Jan 2025, 11:27
Reviewer Update
Well done Zaida of RCS, you have managed what none other at RCS Could manage. I appreciate your effort.
RCS's replyOfficial
24 Jan 2025, 11:34Good day Brian Macintosh,
Thank you for your positive feedback.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
Thank you for your positive feedback.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
RCS's reply24 Jan 2025, 11:34
Official
Good day Brian Macintosh,
Thank you for your positive feedback.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards
Thank you for your positive feedback.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind regards,RCS Cards