PICK PAY RCS not allocating payments

RCS ONCE AGAIN..... 2 weeks since i paid my account they have not allocated my payment and suspended my account and going to give me a bad name because they are *********** and can't do their job. I left a review on here on Thursday they responded how sorry they are just to give me uphill again and tell me they can't allocate my payment because i cant give a POP BECAUSE I MADE IT VIA OZOW WICH THEY SEND ME THE LINK FOR. WHY SEND ME A LINK TO MAKE PAYMENT IF YOU WONT BE ABLE TO ALLOCATE IT. I have send a screenshot and my actual BANK STATMENT WHERE IT SHOWS I MADE PAYMENT. Hear me today if this is not sorted by next week end of the week and my name is going bad,RCS WILL BE LIABLE FOR ANY AND ALL COST AS I WILL TAKE THIS FURTHER. I HAVE BEEN PATIENT ENOUGH......