AH
Andrew H
1 reviews | Active since Mar 2023
05 Jan 2024, 17:19
Pick n Pay Store Account
RCS and Pick n Pay need to get their act together. I have a PnP store account and after paying my first instalment of more than double of what was required I can no longer purchase. It keeps on saying no card account. After travelling to and from PnP stores 3 times and spending over R300 on airtime to try to have it resolved, I am now at wits end. PnP and RCS, you guys are not going to get a cent further from me until you have sorted your sh#t out!!!
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Replies (4)
RCS's replyOfficial
06 Jan 2024, 08:14Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply06 Jan 2024, 08:14
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
08 Jan 2024, 10:03Good day
Kindly be advised that we have sent you an update on your complaint via email. Kindly check your inbox and respond should anything be unclear.
Regards
RCS CS team
Kindly be advised that we have sent you an update on your complaint via email. Kindly check your inbox and respond should anything be unclear.
Regards
RCS CS team
RCS's reply08 Jan 2024, 10:03
Official
Good day
Kindly be advised that we have sent you an update on your complaint via email. Kindly check your inbox and respond should anything be unclear.
Regards
RCS CS team
Kindly be advised that we have sent you an update on your complaint via email. Kindly check your inbox and respond should anything be unclear.
Regards
RCS CS team
AH
Andrew H's updateReviewer Update
10 Jan 2024, 09:34And STILL WAITING FOR AN AMICABLE OUTCOME!!!
AH
Andrew H's update10 Jan 2024, 09:34
Reviewer Update
And STILL WAITING FOR AN AMICABLE OUTCOME!!!
RCS's replyOfficial
12 Jan 2024, 10:21Good day Andrew, thanks again for being in contact and for your patience.
We have sent you an email (please also check your spam inbox just in case). Please let us know if you need any further assistance.
We have sent you an email (please also check your spam inbox just in case). Please let us know if you need any further assistance.
RCS's reply12 Jan 2024, 10:21
Official
Good day Andrew, thanks again for being in contact and for your patience.
We have sent you an email (please also check your spam inbox just in case). Please let us know if you need any further assistance.
We have sent you an email (please also check your spam inbox just in case). Please let us know if you need any further assistance.