AS
Anil S

1 reviews | Active since Sept 2019

14 Dec 2021, 10:35

Pick and Pay storecard toxic.

1. Customer services stink...not helpful at all.. 2. Listed my name on the credit bureau with wrong information. Adversely affected my application to buy a car. 3. They will charge you admin fee, insurance and interest even if you don't purchase anything. 4. They will not send you invoices, for purchases made, interest, amt due, insurance etc but debit my account every month without fail. 5. Ask RCs for statements They will send you blank letters. 6. Credit limit will be raised without your consent. 7. PURCHASES WILL BE MADE ON YOUR ACCOUNT WITHOUT YOUR KNOWLEDGE. 8. I AM 100% SURE I DID NOT PURCHASE FOR R19 000 AND THEY INSIST I OWE THEM STILL R5000.

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Replies (1)
RCS
RCS's reply14 Dec 2021, 11:51
Official
 Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group