Payments not reflecting on my account after i made payment.

Item: RCS
Rating: 1
Author: Hugo O

Since RSC group taken over the Edgar's grouo my account is a mess, made payments and it was nit deducted off of my balance. Sent all proof through to *** in May 2021 and sttill no response. Very bad service.

Helpful (0)

Replies (2)

RCS's replyOfficial

08 Nov 2021, 09:43

Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group

RCS's reply08 Nov 2021, 09:43

Official

RCS's replyOfficial

09 Nov 2021, 10:06

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS

RCS's reply09 Nov 2021, 10:06