Payments not processes
<p>I have been struggling to get EFT payments processed for a while now. I used the wrong reference for my Game account, and now I am trying to correct it. But there is no assistance from RCS on this matter. It has been more than 2 weeks now, and they are flat out ignoring me. Call Ref number AX26792</p>
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Replies (2)
RCS's replyOfficial
15 Oct 2016, 09:25Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's reply15 Oct 2016, 09:25
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Best regards,
RCS's replyOfficial
24 Oct 2016, 16:06Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,
RCS's reply24 Oct 2016, 16:06
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
We trust you find the above in order.
Kind Regards,
RCS CARDS
Best regards,