1 reviews | Active since Jul 2011
Payment was due on the 1st of the month? It is only the 27th - Was due?? Explain RCS
I keep receiving this sms from RCS about my Edgars account:
Your Edgars Account payment was due 1st of the month. Please make payment at any Edgars stores if you have not done so already. For queries call ***
Was die the 1st of the month??? Today is only the 27th?
Was due the 1st? I did pay my account for this month at the store?
What is the meaning of this?
Furthermore in relation to this, if you trace all my hellopeter complaints here I have been emailing, calling, complaining here on hellopeter, begging for you to update my bank details so that the debit order could be activated again, but you just totally ignored my various requests.
Ever since July this year I have been trying to get you to activate a debit order to the right bank account but you stay ********, so every month I have to go to the shop to pay. While at the shop they also can't help me with the debit order.
Now after begging more than 4 months, last month you initiated a debit order for my Game account which I never even asked you to do. But still my Edgars account you seem to ignore me and I do not know why. Now two times I a row I get an sms that my account was not paid before the 1st of the month. Is this the 1st November or 1st December you are talking about about?
Didn't I pay my account for November? Please check.....
What is the meaning of this sms?
I can understand if the sms said payment IS due before the first, but please explain here clearly for me what do you mean by payment WAS due on the first of the month?
Does not make sense?
We will provide you with feedback as soon as we have completed our investigation.
We will provide you with feedback as soon as we have completed our investigation.
STILL my Edgars account is NOT debited from my bank account.
This complaint was initially left here on hellopeter because it is a hassle to pay my account manually and since I changed bank accounts I am begging and struggling for RCS just to debit my payment from my account. Been struggling with this since July 2023.
Then you went and set up a debit order for my Game account which I didn't ask for, and that debit order works, but still month after month I get sms you were supposed to pay your Edgars account.... Bla bla blah...
YOU WERE SUPPOSED TO ACTIVATE MY DEBIT ORDER FROM MY BANK ACCOUNT!!!!
INCONVENIENCE AND INCOMPETENCE!
And now every month my ITC shows late Edgars payment because you didn't fix the debit order since I started begging you in JULY 2023!
STILL my Edgars account is NOT debited from my bank account.
This complaint was initially left here on hellopeter because it is a hassle to pay my account manually and since I changed bank accounts I am begging and struggling for RCS just to debit my payment from my account. Been struggling with this since July 2023.
Then you went and set up a debit order for my Game account which I didn't ask for, and that debit order works, but still month after month I get sms you were supposed to pay your Edgars account.... Bla bla blah...
YOU WERE SUPPOSED TO ACTIVATE MY DEBIT ORDER FROM MY BANK ACCOUNT!!!!
INCONVENIENCE AND INCOMPETENCE!
And now every month my ITC shows late Edgars payment because you didn't fix the debit order since I started begging you in JULY 2023!