HB
Herman B
1 reviews | Active since Aug 2015
22 Jul 2020, 11:37
Payment relief
Due to Covid 19 and temporary dismissel requested payment holiday They send me claim form insurance Submitted Send various mails no respond. Told them debit order stopped They still processed it. This is customer setvice at all
Helpful (0)
Replies (4)0
Replies (4)
RCS's replyOfficial
22 Jul 2020, 12:01Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply22 Jul 2020, 12:01
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's replyOfficial
11 Aug 2020, 10:30 Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
RCS's reply11 Aug 2020, 10:30
Official
Good day
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
We are pleased to inform you that your complaint has been resolved.
Please accept our apologies for the inconvenience this may have caused you.
I trust you find the above in order.
Kind Regards,
RCS CARDS
HB
Herman B's updateReviewer Update
29 Aug 2020, 09:03Good day Thankfull for resoving the matter but now my mails to Rory are gettingignored I urgently need credit on my account to be settled
HB
Herman B's update29 Aug 2020, 09:03
Reviewer Update
Good day Thankfull for resoving the matter but now my mails to Rory are gettingignored I urgently need credit on my account to be settled
HB
Herman B's updateReviewer Update
31 Aug 2020, 14:37Even my complain on Hello Peter are getting ignored
HB
Herman B's update31 Aug 2020, 14:37
Reviewer Update
Even my complain on Hello Peter are getting ignored