yN
yogeshnee N
1 reviews | Active since May 2015
07 Sept 2020, 10:59
Payment Query
I made a payment on 03/09/2020 to settle my account, i used Fnb app to make payment so it did not allow me to use bank details provided by RCS however it only allowed me to choose from public recipient. I have sent proof of payment through however I have tried to call RCS and cannot get ahold of them.
I need to know what is going on and when my payment will reflect.
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RCS's replyOfficial
07 Sept 2020, 11:05Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
RCS's reply07 Sept 2020, 11:05
Official
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group