CV
Christiene V

1 reviews | Active since Feb 2011

17 Jul 2020, 10:13

Payment of 6 July 2020 not yet allocated

I am already battling for a week to get my payment allocated, I made a payment on 6 July 2020, of R1 119.23, and have emailed the proof of payment, no one is bothering to come back to me, or assist by getting this payment allocated.

0
Replies (2)
RCS
RCS's reply17 Jul 2020, 10:17
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

CV
Christiene V's update19 Jul 2020, 14:02
Reviewer Update
It is now 3days later, and no one from RCS contacted me or came back to me on my email, with everything that was emailed.