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mpho D

1 reviews | Active since Jul 2015

06 Dec 2025, 10:12

Payitoff refusing to refund me

I opened a payitoff account , and later paid it off. I paid an owed amount of R3000 and some cents and they also charge me R375 which I called and asked for refund because made payment in less than 50 days interest feee . Till this day haven’t received feedback from them. I paid full owed amount I don’t owe them anything.

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Replies (2)
RCS
RCS's reply06 Dec 2025, 10:35
Official
 Good day Mpho,

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance and will provide you with further feedback on Monday, (confirm the date). 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or email *** 

Kind Regards 

RCS Group 

Best regards,

RCS
RCS's reply08 Dec 2025, 11:59
Official
Good day Mpho,

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS 

Best regards,