rK
roosmarie K

1 reviews | Active since Mar 2019

01 Oct 2020, 00:32

Paying no more

It's been months that I have been trying to get an updated statement from you to know what my outstanding balance is to my amount in full.. all emails keep coming back it had been handed over and I need to call for assistance. Till date no statement nor email was send to me showing me paying the attorneys monthly nor keeping me posted on amount due. Please just email me a updated statement like I asked you and called you about I don't care who sends it to me just email me proof that I have been paying you and what the amount is outstanding. If not I will stop paying until EMAIL was send showing payments and amount due. Please don't even call I want proof.

0
Replies (2)
RCS
RCS's reply01 Oct 2020, 08:01
Official
Good day 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

RCS
RCS's reply13 Oct 2020, 12:07
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS