TP
Tracey Pieterse-Boyle

1 reviews | Active since May 2018

06 Jul 2018, 13:20

Paying for RCS Loan

I have tried loading beneficiary on FNB APP to pay RCS Loans. They keep giving me incorrect PUBLIC BENEFICIARY name - Ive spoken to FNB and they keep saying they are giving me incorrect name. I cant pay my account - Ive tried everything - Please can someone help. Your public beneficiary name is not, RCS CARD, RCS LOANS....... What is it?

0
Replies (2)
RCS
RCS's reply07 Jul 2018, 15:36
Official

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group

RCS
RCS's reply18 Jul 2018, 12:51
Official

Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

We trust you find the above in order.

Kind Regards,

RCS CARDS