1 reviews | Active since Aug 2012
Paying account of R450 for 2 years
Good day,<br> <br> In the summer of 2013, I used my RCS card at Checkers in Swellendam for the first time and spent around R450. Ever since, I have paid monthly but the account stayed at the same balance the whole time. I always paid the installment or more, never less. At the end of May 2015, the balance of this account was still R459.87. I paid this full amount and asked for the account to be closed. I was then told to pay an extra R3.70 to have the account closed. <br> How is it possible that after 2 years of paying this account monthly, I ended up paying more than three times the original amount? I would like an explanation and a statement that clearly shows my payments (I have all my receipts), the interest and balance. <br> I expect your soonest response.<br> Regards,<br> Liesl
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
Good day
We herewith acknowledge receipt of your complaint.
We have escalated your complaint to the relevant department for further assistance.
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
Kind Regards
RCS Group
