TK
Theku K

1 reviews | Active since Dec 2016

04 Nov 2019, 09:36

PAY ME BACK

RCS RCS RCS RCS RCS

I CAN NOT UNDERSTAND FOR THE LIFE OF ME....WHY IT TAKES YOUR MORE THAT 10 DAYS TO CLOSE OFF MY ACCOUNT AND REFUND ME BACK AFTER I SETTLED YOUR LOAN IN FULL!!!!!!! YOUR OPERATORS CANT HELP ME...LORENZO CANT HELP ME ....AND CLEARLY THE PEOPLE WHO ARE SUPPOSE TO ALLOCATE THE FUNDS CANT HELP SO....SO WHO CAN HELP ME WITH THIS ****** MATTER????? LIKE REALLY NOW.....WHO AT RCS AND SAVE ME FROM THIS PREDICAMENT???? I DONT WANT TO CALL ANYMORE BECAUSE IF I DO ITS NOT GOING TO BE A FRIENDLY CALL

0
Replies (3)
RCS
RCS's reply04 Nov 2019, 10:18
Official
Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group


RCS
RCS's reply04 Nov 2019, 10:58
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,
RCS CARDS


TK
Theku K's update04 Nov 2019, 12:35
Reviewer Update
Its not in order

i dont see any refund in my account.

i want my money in my account this today..From the 18th October....this matter is still not resolved!