NP
Nadia P

1 reviews | Active since Nov 2013

28 Feb 2015, 11:23

pay card everymonth online

R700.00(the totaldue),after October2014' payment of R200.<br> A payment was made on 15 December 2014 of R500.<br> On the 2nd January 2015 a payment was made of R602 rand(the totaldue also).<br> <br> You send me a statement with a letter in in due,on the statement the totaldue payments doesnt even reflect of R602 but the statement date is from 12/01/2015 to 12/02/2015, now i am again in arrears of R833 my installment and my arears as you call it,you blaclist me as slow payer and declined my card from November 2014, i couldnt use this card.<br> <br> You receive everymonth payment,more Nov700 and Dec R500 and again another payment with total due of R602.<br> <br> This account is more paid of me thn any other account,this account relationship between me and RCS will surely die,since im fed up with their wrong administration,the fact of the matter is i receive on the 15th salary from their i have time to pay my account,you put you interest every month whereas you receive payments in total due, interest everymonth R53.45,collecfion fees R24.38

0
Replies (1)
RCS
RCS's reply02 Mar 2015, 10:23
Official
Hello pottypotts,

Good day

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards
RCS Group