SN
Salani N

1 reviews | Active since May 2013

09 Dec 2021, 17:42

Paud up letter

I have settled my RCS account through Norton Lambrianos Attorneys on the 30th of November 2021. I am yet to receive my paid up letter and my credit bureau status has not been changed.

0
Replies (3)
RCS
RCS's reply12 Dec 2021, 09:06
Official
 Good day 

We herewith acknowledge receipt of your complaint.

We have escalated your complaint to the relevant department for further assistance.

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***

Kind Regards

RCS Group 
RCS
RCS's reply10 Jan 2022, 14:37
Official
Good day

We are pleased to inform you that your complaint has been resolved.

Please accept our apologies for the inconvenience this may have caused you.

I trust you find the above in order.

Kind Regards,

RCS CARDS 
SN
Salani N's update25 Jan 2022, 20:41
Reviewer Update
My complaint is not resolved as the credit bureau status is still not updated for an account settled end of November 2021. This is so frustrating. It's almost two months now.