Pathetic staff members! Unprofessional and RUDE

I paid up my Edgars account on the 26th of August 2020, I called today to follow up on my paid up letter and I spoke to a Sipho/Simphiwe from the RSC call center. His service was disgusting! He was rude, snappy and extremely unhelpful. He interrupted me every time I spoke and the proceeded to say "Ah well, this I cant answer your questions". When I asked for his name again and a ref number he said his famous words "KINDLY HOLD" and the unprofessional, so called customer service professional cut the call! He made me sound *********** and mocked me when I asked questions!

After he cut the call, I furiously called back and followed that annoying and process again and spoke to a Gugu who was unable to send me through to a manager as they were in a meeting and I was asked to call back. I proceeded to ask Gugu to help as I needed clarity and she managed to assist and treated me like a customer rather than an unwanted animal they way the previous, ********* and unprofessional staff member had treated me.

Reassess your staff! Its customer service for a damn reason!!!!!!