PATHETIC SERVICE WITH RCS-GAME

<p>I settled my outstanding amount in full on the 22nd of March, then i went to Game Stores in Pinetown to close the account. While i was there, they phoned the Head Office to confirm if im not owing anything and if i can close the account to which they said yes, infact i paid a lil extra just to cover for any incurred interest. Because it was a Sunday, i left a letter stating that i would like to close my account and a copy of my ID which they requested.</p> <p> </p> <p>On Friday the 31st of March i received an email from: ********** stating that i should send my 1month's bank statement and proof of pyment in order for them to send through a refund. I phoned for clarity, to my surprise i was told that im owing an amount of R52.28 cent which i paid. Why wasnt i told that im owing R52.28c from the word go. The money is not an issue but an issue is with RCS and sending mixed signals. Talk about incompetence.</p> <p>I just feel that this is incomplete disregard of proper ethics, and lack of communication. This is contradicting and its ****es me off. </p>