Pathetic Service regarding feedback

Good day,<br> <br> I have sent numerous emails, make countless phone calls to RCS and Easton Berry regarding my account, the one referring me to the next (RCS to Eston Berry, and Eston Berry to RCS), ending up leaving all my contracts details and my reason for calling, promissed to get back to me the next day.<br> <br> I have been struggling with this for more than a Month now, having my payment for January 2016 going missed just because they can not supply me with the account number to make my monthly payment. We are now in Feb 2016, and not one consultant has gotten back to me as promised (RCS and Easton Berry)<br> <br> The latest phone call made on Monday, Consultant Tracey asked me to send the relevant documentation as I went off Debt review, and they needed proof. I sent this email straight away, followed by a reminder email the next day, not even a email reply received.<br> <br> I am being affected due to the absolutely horrible service. I have never experienced such bad service from any company. <br> <br> They do not care about customer service and/or their clients.<br> <br> This is SHOCKING!!!<br> <br>