MS
Muhammed S

1 reviews | Active since Dec 2013

08 Jul 2019, 15:54

Pathetic service from RCS Financial Services

YOUR STUPID COMPANY SUPPOSE TO SEND ME A PAID UP LETTER FOR THE LAST TWO WEEKS....CANT DEAL WITH THIS PATHETIC INCOMPETANCE....I HAVE BEEN SITTING ON YOUR TELEPHONE LINES FOR TWO AND A HALF HOURS AND NO ANSWER....TO OPEN AN ACCOUNT AND TO INCREASE LIMITS AND GET SOMEONE FURTHER INTO DEBT YOU GUYS ARE QUICK...I'M NOT SURE IF THE NCR KNOWS YOU OPERATE LIKE A LOAN SHARK QUICK TAKE UP ON CREDIT NO AFTER SALES SERVICE.......RCS SOUTH AFRICA CATCH A WAKE UP OR CLOSE DOWN

0
Replies (2)
RCS
RCS's reply09 Jul 2019, 09:32
Official
Good day 
 
We herewith acknowledge receipt of your complaint.
 
We have escalated your complaint to the relevant department for further assistance.
 
Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: ***
 
Kind Regards
RCS Group
RCS
RCS's reply09 Jul 2019, 09:42
Official
Good day
 
We are pleased to inform you that your complaint has been resolved.
 
Please accept our apologies for the inconvenience this may have caused you.
 
We trust you find the above in order.
 
Kind Regards,
RCS CARDS