LM
Lillian M

1 reviews | Active since Nov 2013

14 Apr 2025, 12:18

Pathetic service by supervisors

Builder’s Warehouse RCS

I am extremely frustrated by the pathetic level of service I have received. My experiences so far have been nothing short of terrible, and I feel compelled to share just how awful they have been. I have reached out for assistance multiple times, but it seems that no one is able or willing to help me with my ongoing issues.

Despite my efforts to escalate my complaints to the relevant department, it has been incredibly disheartening to realize that no one has bothered to respond to my emails. I have sent numerous messages outlining my concerns, yet I am met with silence. This lack of communication only adds to my frustration and dissatisfaction with the services provided. I truly hope that someone will finally take the time to address my issues, as I cannot continue to deal with this level of neglect and unresponsiveness.

0
Replies (2)
RCS
RCS's reply14 Apr 2025, 16:09
Official
  Good day   Lillian Molepe 

We herewith acknowledge receipt of your complaint. 

We have escalated your complaint to the relevant department for further assistance. 

Should you have any additional enquiries please do not hesitate to contact our Customer Service Department telephonically on ***or via e-mail: *** 

Kind Regards 

RCS Group 

RCS
RCS's reply14 Apr 2025, 16:21
Official
 Good day   Lillian Molepe 

We are pleased to inform you that your complaint has been resolved. 

Please accept our apologies for the inconvenience this may have caused you. 

I trust you find the above in order. 

Kind Regards, 

RCS CARDS